Ann Brown, founder & CEO, had the pleasure of participating in GSN’s Community Support Series “Business Leaders Discuss Reopening.” This webinar allowed fellow spa industry leaders to share tips, experiences, lessons learned, and created ideas explored during lockdown and reopening.
Fellow panelists included Jim Chenevey, president & CEO at Earthlite, LLC, and Philippe Therene, vice president of equipment sales for Universal Companies.
Green Spa Network understands that during these times the importance of sharing experiences and information with others in the spa industry and created a new webinar series called Community Support as a hub for spas, hotels, and other wellness businesses to share ideas and best practices on the recent effects of the pandemic.
Key takeaways include:
- Pivoting of business practices has been essential with changes have ranging from more consumer-based sales to development of PPE for clients.
- Fast reaction led to good sales with nontraditional ways to earn income.
- The importance of wellness with a emphasis of mental health for staff and management.
You can watch a replay of the discussion here.